Kilcoy Global Foods

About Kilcoy Global Foods

Kilcoy Pastoral Company is currently undergoing a global expansion and is transitioning to Kilcoy Global Foods. Kilcoy Global Foods is a nature-to-plate global food solutions enterprise, harnessing the unique strengths and experience of Kilcoy Pastoral Company to bring exceptional food experiences to customers all around the world. Our corporate office is located in the Birtinya Queensland with our production site, established in 1953, located in Queensland’s Sunshine Coast hinterland at Kilcoy.

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Sales Support Officer

Job No: KGF151
Location: Kilcoy, QLD

  • Fast-paced, High Volume Sales Team
  • Global Organisation spanning USA, China and Australia
  • Full Time Role at Birtinya



Kilcoy Global Foods has grown significantly, and we are deemed a market leader in our sector.  We are a nature-to-plate food solutions enterprise with a footprint spanning Australia, the United States and China. We believe our winning culture stems from the quality of our people and the contribution they make to the business every day.  Due to this growth an outstanding opportunity for an additional Sales Support Officer has become available.



Kilcoy Global Foods has an exciting opportunity for a committed individual to take on the full-time position of Sales Support Officer.  We are looking for a vibrant, dynamic, organised and enthusiastic person to join a very busy team. The ideal candidate will be competent in prioritising tasks and working unsupervised.

Reporting to the Sales Manager, you will be required to work alongside our Sales Team and support them in quotations, product information and handling of general day to day inquiries. Candidates must be excellent communicators and have superior organisational skills.

This is a full time role working from our Corporate Office in Birtinya.

Key Responsibilities:

  • Maintain records of statutory checks and audits undertaken in accordance with internal and external regulatory compliance requirements
  • Record and prepare relevant data to provide high level of customer service, including, but not limited to :
    • Closing out customer complaints
    • Supplying shipping details (air & sea)
    • Supplying sales confirmations
  • Perform general administration duties
  • Diary management, filing and responding to emails
  • Provide administrative support on customer accounts
  • Respond to customer enquiries
  • Accurately maintain customer information in our databases 
  • Streamline and develop on-going relationships with key service providers 
  • Develop and maintain databases, spreadsheets and other records
  • Prepare monthly marketing reports, producing reports and statistical information



The ideal candidate will bring:

  • Previous experience as a Sales Support Officer (admin based) would be highly regarded
  • Strong Microsoft Office Skills
  • Microsoft Excel skills to a minimum of an intermediate standard
  • Strong written and verbal communication skills and excellent interpersonal skills
  • Ability to work with a diverse range of people and develop trust and rapport with them
  • Demonstrated customer service, which builds rapport and relationships easily;
  • Solutions focused and consistent ability to follow through
  • Attention to detail and time management skills
  • Demonstrated initiative and self-motivation to continually learn and deliver outcomes.




  • Excellent Lifestyle Roster
  • Full time secure employment
  • Dynamic Global Organisation spanning USA, China and Australia
  • Opportunity to showcase your skills


  • Hit “Apply Now” via and upload your Cover Letter and CV
  • Further information can be obtained via our website :
  • We are an equal opportunity employer, and make every effort to select the best qualified individual for the job based on job related qualifications and experiences.
  • Some of the information KGF collects via your application form and resume is “personal” information as defined by the Privacy Act.
  • All information provided via your application form and resume is treated as confidential. 


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